VKontakte chatbot
WhatsApp chatbot development
Automate routine tasks and provide round-the-clock customer support with a convenient WhatsApp chatbot.
Commission a chatbot and give your social audience a better way to connect: reduce your team's workload, provide round-the-clock support, and generate more enquiries.
Benefits of WhatsApp chatbots
Round-the-clock support
Chatbots answer customer questions day and night for continuous support.
Automation
Chatbots handle routine work so employees can focus on more complex tasks.
Budget optimisation
Chatbot workflows can serve different tasks, reducing the workload on your team and making better use of company resources.
Personalisation
By analysing user data, bots can recommend products or services most likely to interest each person.
Stronger customer loyalty
Fast personalised answers and convenient chatbot conversations improve satisfaction and strengthen loyalty.
Integration with other services
Chatbots can synchronise with CRMs, retain interaction history and contact details, and segment customers.
WhatsApp chatbot optimisation tools
- Design
- Online store
- Multi-page website
- Landing page
- Single-screen landing page
- Sales videos
- Lead magnet
- Chatbot
- Live or automated webinars
- Marketing kit
- Social media communities
- Yandex Direct / Yandex Advertising Network
- Yandex Direct / Search
- Targeted advertising
- VK advertising
- MyTarget advertising
- Avito promotion
- SEO
- Telegram Ads
- Google Ads
- Teaser advertising
- Native advertising with creators
- Yandex Maps advertising
- 2GIS advertising
- Voice bots
- Media placements
- Youla promotion
- PR
- Cold calling
- CRM system
- IP telephony
- Call tracking
- Email marketing
- Automated calls
- SMS marketing
- End-to-end analytics
- Chatbot marketing
- NPS
- Customer Journey Map
- Sales scripts
- Bitrix24
- Salebot
- Senler
- BotFAQtor: bot protection
- Mindbox
- Calltouch
- Video widget
- Wazzup
- Social proof and the bandwagon effect
- Marquiz
- 1C
- AMO CRM
- Yandex Metrika
- Telegram Ads
- Roistat
- Uis
- Yclients
- Envybox
- MoySklad
- Mango Office
What WhatsApp chatbot development includes
Business analysis
We study your products, customer needs, and core business processes to design an effective chatbot structure.
Design development
We define brand-aligned colours, fonts, and design elements and build an intuitive interface.
Conversation flow design
We design every interaction path, from greeting to resolution.
Chatbot launch
We implement all agreed workflows and scripts, test the chatbot, and connect additional services.
Training and refinement
We add features and conversation flows based on analysis of the bot's first version.
Technical support
We resolve technical issues involving chatbot optimisation, conversation flow adjustments, and related tasks.
Why are chatbots effective in marketing?
Chatbots provide immediate, round-the-clock support with personalised answers to customer questions and enquiries. They also collect and analyse detailed behavioural data, helping businesses improve marketing campaigns and sales performance.
Our case studies
- VKontakte chatbot
- VKontakte chatbot
- VKontakte chatbot
Client testimonials
Our experience with ProMarketing has been positive. Working together helped increase website visits and enquiries from prospective customers. We recommend the team and thank them for their work.
We appreciated the personalised approach and having a dedicated account manager who patiently listens to and considers all our requests and requirements. Thank you for your professionalism, responsibility and responsiveness.
The agency's specialists select keywords quickly and carefully and manage the budget efficiently. This helped us achieve a strong conversion rate and many relevant calls in a short time.
Our team's expertise
How to use AI in integrated digital marketing without weakening your value propositionRead article
An AI content trainee: how to integrate an agent into your marketing systemRead article
An AI marketing intern: build and use one without codingRead article
How estate agents can use AI to work more effectively in 2026Read article
Popular services
Integrated digital marketing
An integrated approach to business marketing that connects every part of the strategy.
Yandex Direct advertising
Advertising designed to attract relevant traffic within a short timeframe.
Targeted VKontakte advertising
A targeted advertising option that can help control costs: ads reach selected audiences, with payment for impressions depending on campaign settings.
FAQ
Frequently asked questions
WhatsApp chatbots: development, integrations, and service workflows.
- WhatsApp bot
- conversation automation
- CRM
01What can a WhatsApp chatbot handle?
Answer common questions, qualify enquiries, collect data, book customers, provide status updates, and hand complex conversations to staff.
02Is an official business account required?
Reliable integrations use available business tools within platform rules. We check requirements, provider, and terms before estimating development.
03Can the bot connect to CRM?
Yes, if your CRM and connection support data exchange. The bot can create leads, update records, transfer answers, and assign owners.
04How does the bot know when to involve an agent?
Handover triggers include a customer request, complex question, negative sentiment, high-value lead, or recognition error. The agent receives conversation history and collected details.
05Can it handle enquiries and bookings?
Yes. The bot can ask questions, check availability through integrations, and confirm enquiries. Critical actions require clear user approval.
06Does the bot support broadcasts?
Outbound messages depend on platform rules, recipient consent, and connection method. Broadcasts are designed separately from incoming enquiry responses.
07Can AI answers be added?
Yes. We can connect AI to a verified knowledge base for open questions, with topic limits, sources, and human handover to reduce errors.
08How is customer personal data protected?
We collect only necessary data, restrict access, account for consent and retention, and check integration security.
09How long does a WhatsApp bot take?
Timing depends on branches, integrations, approvals, and business account readiness. We start with dialogue prototypes and a test environment.
10What does post-launch support include?
Error monitoring, workflow adjustments, and knowledge and integration updates. Support reflects the bot's criticality and rate of change.
Get a quote for your project
Include your name and phone number in your enquiry.
Our team will contact you to answer your questions and prepare a proposal tailored to your project.