KarFood restaurant
In 1 year higher sales volume 2-fold

Defining your audience is central to an effective marketing strategy. Understanding customers, their needs, and their behaviour helps tailor campaigns and offers to improve conversions and profitability.
We analyse and define your audience in detail so each marketing action has a clear purpose and stronger potential impact.
We analyse your business and market for well-grounded findings.
Personalised offers matched to customer needs.
Focus marketing effort on the most promising audience segments.
Regular reports and recommendations track progress and inform adjustments, with automatic reporting to the Russian advertising data operator, ORD.
We analyse customer records and available social and other data sources.
Research into customer preferences and behaviour.
Competitor analysis and research into market trends and characteristics.
Detailed audience profiles identifying customer needs and pain points.
Segment the audience by meaningful characteristics and identify the groups most worth focusing on.
We match products and marketing solutions to each segment's needs.
A final report detailing the audience, segments, pain points, and ways to address them.
Why define and segment your audience?
Audience definition and segmentation underpin effective marketing. They help use resources efficiently, improve competitiveness and your offer, and support sales and profitability.
In 1 year higher sales volume 2-fold

Increased sales by 30% in 2.5 months through SEO and Yandex advertising

Over 1 year increased sales by 45%

We reduced cost per lead from ≈US$10.26 to ≈US$4.22 in 4 months

Our experience with ProMarketing has been positive. Working together helped increase website visits and enquiries from prospective customers. We recommend the team and thank them for their work.
We appreciated the personalised approach and having a dedicated account manager who patiently listens to and considers all our requests and requirements. Thank you for your professionalism, responsibility and responsiveness.
The agency's specialists select keywords quickly and carefully and manage the budget efficiently. This helped us achieve a strong conversion rate and many relevant calls in a short time.
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Advertising designed to attract relevant traffic within a short timeframe.
A targeted advertising option that can help control costs: ads reach selected audiences, with payment for impressions depending on campaign settings.
FAQ
Audience research questions: segments, data, and applying the findings.
Needs, buying situations, motivations, barriers, decision criteria, information sources, language, and characteristics that genuinely affect marketing.
Demographics rarely explain why someone buys. Context, problems, desired outcomes, risks, and alternatives matter more to the offer.
We use interviews, enquiries, CRM, analytics, searches, reviews, call recordings, and public sources, separating assumptions from verified facts.
Yes, if needs, decision criteria, or products differ. A segment should require a distinct message or flow to be useful.
They are valuable for deeper understanding. If customers are unavailable, we use existing data and record which conclusions need validation.
Yes. We study alternative users, the problem, market, and early hypotheses, then validate through interviews and test offers.
We consider the company, initiator, user, approvers, and decision-maker. Each has distinct risks, benefits, and evidence needs.
We use only necessary information, anonymise materials, and follow agreed access controls. Audience profiles exclude unnecessary personal data.
Segments, needs, barriers, decision journeys, audience language, offer and content ideas, channel options, and hypotheses to validate.
When entering a segment or changing product, market, or customer behaviour. Sales data and interviews can update the profile without repeating the full study.
Include your name and phone number in your enquiry.
Our team will contact you to answer your questions and prepare a proposal tailored to your project.