Senzaria

Decoration studio

Decoration studio marketing case study

Senzaria

About us

Senzaria is an online store for craft and decorative arts products, materials and tools, delivering throughout Russia. It also offers online decoupage courses.

Project objectives:

  • launch advertising to increase brand awareness and generate paid course bookings
  • create the tools and funnel needed to convert more website visitors into customers

Tools:

  • competitor analysis
  • target audience analysis
  • Bitrix24 CRM implementation
  • creating and launching VK advertising
  • campaign optimisation and refinement
  • Bitrix24 CRM

Website used as the advertising destination:

How we marketed the decoration studio

  • We analysed this market segment and researched the competition.
  • We researched available widgets and plugins and integrated them into the website. We developed a marketing strategy, selected tools and channels, and mapped the funnel.
  • Bitrix24 CRM implementation: full configuration, sales and business process automation, a sales funnel, internal workflow configuration and monthly administration.
  • We selected and added website tools designed to convert visitors into customers.
  • We developed a marketing strategy. We selected tools and channels, mapped the funnel and improved the stages where leads were dropping out before converting.
  • We selected lead magnets, a low-cost introductory offer and a loyalty programme.
  • We connected all analytics tools.
  • We implemented a combination of tools tailored to this business. We set up and launched VK advertising, choosing it as the first channel after analysing the audience's behaviour and purchases.
  • We launched an integrated sales funnel to improve conversion from cold leads to customers. We consolidated and segmented the subscriber database, then set up notifications and lead reactivation flows.
  • We configured CRM integration and developed its sales funnel.
  • Daily optimisation, weekly analysis and testing of new hypotheses.
  • Tools and channels used in the funnel:
  • VK advertising
  • website
  • loyalty programme and lead magnets
  • VK chatbot, CRM forms, WordPress forms, Wazzup and Telegram
  • Bitrix24

Senzaria project results:

  1. +15%

    increased conversion rate

  2. +300

    qualified leads per month

  3. 65%

    lower cost per lead

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